Shipping and Refund Policy for Jocelyn Fitzgerald Therapy Tools

Effective Date: 2024-02-03

This policy outlines the shipping and refund terms for Jocelyn Fitzgerald Therapy Tools available on this website (www.jocelynfitzgerald.com).

1. Instant Downloads:

All therapy tools listed on this website are digital downloads available immediately upon purchase. Therefore, shipping fees do not apply.

2. Refunds:

Due to the digital nature of the products, all sales are final and non-refundable. This ensures the security and integrity of the downloadable content.

3. Exceptions:

In exceptional circumstances, such as technical glitches or accidental double purchases, refunds may be considered on a case-by-case basis. Please contact Jocelyn Fitzgerald directly at jocefitz@gmail.com for inquiries related to potential exceptions.

4. Books:

The books "Colorful Places" and "EMDR & Creative Art Therapies" are not sold directly on this website and are subject to the individual shipping and refund policies of the retailers where they are available. Please refer to the respective retailer's website for their specific policies.

5. Updates and Changes:

Jocelyn Fitzgerald reserves the right to modify this policy at any time. Updated policies will be posted on this website. Your continued use of the website after such updates constitutes your acceptance of the revised policy.

Contact:

For any questions regarding this policy, please contact Jocelyn Fitzgerald at jocefitz@gmail.com.